We led the project to develop baseline research around the existing conditions for those with limited English proficiency, whether they speak another language or have physical limitations, then improve the experience using icons in wayfinding signage. More...

In our healthcare work, we often face the critical question of how to manage competing interests in patient room signage. With so much potential information that could be displayed, what should be? What specific functionality does staff need to effectively do their jobs? How much precautionary information should be shared with visitors? Finally, what about the patient’s privacy concerns?

We’d like to explore the issue a bit further, starting… More...