Posts Tagged ‘Education’

Trusted Advisor … or Enabler?

Posted in Where We Work, White Paper on December 2nd, 2009 by Mark VanderKlipp & Maureen Berger – Be the first to comment

We work in a service industry. We charge fees based on services rendered. You, our clients, trust us to educate, to provide our expertise, and often to advocate on your behalf as the “outside expert” who can help to influence approvals, policy, funding or purchase decisions.

But we need to be careful not to cross the line beyond what’s necessary for you. In most cases, an initial proposal will… More...

Designing a successful ownership transition

Posted in Points of Interest, Where We Work, White Paper on August 7th, 2009 by Mark VanderKlipp – Be the first to comment

The Design Futures Council asked Mark VanderKlipp, President, and Jeff Corbin, our founder, to offer advice to design firm owners on how a successful transition could work. Corbin Design completed its ownership transition in 2005. This article is a summary of several speaking engagements on the topic: Link to the full article

Communicate To The Public

Posted in White Paper on July 21st, 2009 by Mark VanderKlipp – Be the first to comment

Train and orient your team to speak in one consistent voice

Think about how many people in your organization have contact with the public on a daily basis. A key encounter could happen anywhere: in a hallway, on the street, on the phone or online.

If you’re a parent, you know about teachable moments, right? Each of these encounters is an opportunity to create awareness for… More...