“The methodology put in place is delivering a qualitative value far in excess of what we ever spent on signage.” Kari Houser, Director of Construction and Facility Planning, Gundersen Lutheran More...

A regional wayfinding program directs a visitor’s experience; it does not define it. We leave that job to each unique community. More...

For many of us, the conversation was as much about designing a life as it was about design firm management. More...

We led the project to develop baseline research around the existing conditions for those with limited English proficiency, whether they speak another language or have physical limitations, then improve the experience using icons in wayfinding signage. More...

A new article I had the pleasure of writing for the January/February edition of Design Intelligence, this exploration of the larger issues around a given project challenge encourages us all to look deeper at our clients’ challenges, our networks and ourselves. It proposes a renewed focus on collaboration, rather than competition, to find solutions to our society’s… More...