Archive for July 21st, 2009

Communicate To The Public

Posted in White Paper on July 21st, 2009 by Mark VanderKlipp – Be the first to comment

Train and orient your team to speak in one consistent voice

Think about how many people in your organization have contact with the public on a daily basis. A key encounter could happen anywhere: in a hallway, on the street, on the phone or online.

If you’re a parent, you know about teachable moments, right? Each of these encounters is an opportunity to create awareness for… More...